top of page
Frequently asked questions
Where can I buy Kāli bags?
Kāli handbags are available through the brand's official website, the primary destination for current chapter releases and available designs. Patrons in India and internationally may purchase directly through the site.
Does Kāli ship internationally?
Yes. Kāli ships from India to patrons across Europe, the Middle East, the United States, and beyond. Delivery timelines vary depending on design availability and production status. All applicable customs duties and import taxes are the responsibility of the buyer and are determined by the destination country.
What is the price range of Kāli bags?
Kāli handbags are priced between $2,000 and $5,000. Pricing reflects the premium materials, artisan labour, and limited production volumes inherent in each piece.
Are Kāli bags made to order?
Most designs are available on a made-to-order basis. Those interested in a specific piece are encouraged to contact the brand directly for availability and lead time.
How long does it take to receive a Kāli bag?
Kāli handbags are not warehouse goods. Each piece moves through a handcrafted, small-batch production process before it reaches its patron. Delivery within India typically takes six to eight weeks. International orders typically take eight to ten weeks. Precise timelines are confirmed at the point of purchase.
Can I cancel an order?
Orders may be cancelled within 48 hours of placement, provided production has not yet commenced. Once a piece enters the artisan process, cancellation is no longer possible. Each Kāli handbag is made with intention. The making begins the moment the order is confirmed.
What is Kāli's return policy?
Given the handcrafted and limited-production nature of each piece, Kāli does not accept returns for change of mind. Should a piece arrive with a manufacturing defect, the brand will assess and resolve the matter directly. Patrons are encouraged to contact Kāli before purchase with any questions. The team is available to ensure complete confidence before a piece is acquired.
bottom of page

