Privacy Policy
By accessing or using this Website, www.kaliindia.com, or by providing your personal information to Kāli India (Xenasa Lifestyle Pvt. Ltd.) (“Kāli”, “we”, “our”, “us”), you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy, which governs the manner in which Kāli collects, uses, processes, and protects your personal information.
Kāli is committed to maintaining appropriate standards of data protection and handling personal information with care and discretion. This Privacy Policy applies solely to information collected through the Website and in connection with the services and products offered by Kāli. It does not apply to third-party websites, platforms, or services that may be linked through the Website, and Kāli is not responsible for the privacy practices or content of such external entities. Users are encouraged to review the privacy policies of those third parties before providing any personal information.
In general, users may browse the Website without disclosing personal information. However, in order to access certain services or complete a transaction, users may be required to provide information including, but not limited to, their name, contact number, email address, billing and shipping address, and other details as required. Users may choose not to provide such information; however, this may limit access to certain features or services.
Kāli may also automatically collect certain technical and behavioural information based on user interaction with the Website, including IP address, browser type, device information, navigation patterns, and referring URLs. Such information is used for internal analysis, operational improvement, security purposes, and to enhance the overall user experience. This information is generally analysed in an aggregated manner.
The Website uses cookies and similar technologies to support functionality, analyse usage, and improve performance. Cookies are small data files stored on a user’s device that enable the Website to recognise returning users and understand usage patterns. Users may modify their browser settings to decline cookies; however, certain features of the Website may not function as intended.
Personal information collected by Kāli is used for purposes including processing and fulfilling orders, facilitating delivery, communicating with users regarding transactions or enquiries, providing a considered and personalised customer experience, improving services and Website functionality, and complying with applicable legal and regulatory obligations. Kāli may also use aggregated, non-identifiable data for analytical and business purposes.
Kāli does not sell personal information. Personal information may be shared with third-party service providers engaged in payment processing, logistics, delivery, website hosting, analytics, and related operational functions, strictly on a need-to-know basis and subject to appropriate confidentiality obligations. Personal information may also be disclosed where required by law, regulation, legal process, or governmental authority, or where such disclosure is necessary to protect rights, prevent fraud, investigate unlawful activity, or ensure the safety and security of Kāli, its users, or third parties.
While Kāli implements reasonable technical and organisational safeguards to protect personal information, users acknowledge that no system of transmission or storage over the internet can be guaranteed to be completely secure. Kāli does not warrant absolute security of personal information and shall not be liable for unauthorised access, interception, or misuse beyond its reasonable control, including acts of third parties.
Personal information is retained only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Kāli reserves the right to retain certain information where required for legitimate business or legal purposes.
Where the Website is accessed from jurisdictions outside India, users acknowledge that their information may be transferred to, stored, and processed in India or other jurisdictions as necessary for the provision of services.
Kāli reserves the right to modify or update this Privacy Policy at any time. Continued use of the Website following any such changes constitutes acceptance of the revised terms.
For any queries relating to this Privacy Policy or the handling of personal information, users may contact Kāli at kali@kaliindia.com.